Market Sector Success Stories

by market sector

Third Sector – Charities and NPO’s

We have a close working relationship with Sightsavers, a major eye-care charity for whom we have developed a number of advanced systems that help them run their operations more efficiently.

They have since become a technological driver in the charity sector, attracting substantial project funding from DFID as a result.

Project outcome monitoring and improved operations management means they can focus resources on providing life-changing treatment to the visually impaired across the globe.

We have also had the privilege to work alongside the World Nuclear Association. Our bespoke membership and events management system ‘Sooth’ has transformed their operations; they now run events for hundreds of delegates, have established the World Nuclear University and distribute the World Nuclear News to thousands of members worldwide.

Government and Public Services

The Crown Prosecution Service is an important UK government department responsible for prosecuting criminal cases throughout England and Wales. Our automatic rota generation tool has slashed their rota production time for their hundreds of 24/7 shift workers by over 90%. It still considers individual preferences and frees the admin team of all shift exchange tasks – staff can now do this between themselves within the system’s enforced rules.

Education is another sector we have worked in; Northbrook College use a combination of eMarketing and lite-CRM tools to promote courses, events, and news to contacts and alumni. With the new system in place, they are now ahead of competition and have seen a boost in course and event attendance.

Consultancies & Professional Services

Our organisation, like many in our market sector, operates a manpower-heavy project delivery model. We used to rely on dozens of disconnected spreadsheets for every aspect of our business: support logging, HR, system testing, financial metrics, project plans… the list went on.

Since developing the Servizio, we can proudly say that we ourselves have implemented it both for consulting work and software development projects. Our organisation has become streamlined and more productive as we run everything through the system and automate time-consuming admin tasks.

By using the system at the same time as developing it, we have been efficiently able to capture and smooth out bugs to create a sleek and intuitive system.

Industry and Manufacturing

Hall Hunter Partnership are a UK leading producer of berries and employ thousands of seasonal workers from overseas. Keeping track everything as well as manually printing and distributing payslips had become a major administrative burden. By working with them we were able to create a bespoke workforce management system and an online, mobile accessible payslip system. This has resulted in greater staff retention through system-tracked communications while reducing wasted time and resources in admin.

Hyde Sails are the third largest sail manufacturer in the world, distributing internationally. We have helped them grow their distributor circle from three to over a hundred as a result of their bespoke order management system that we developed for their unique requirements.

Technology and Systems Development

We understand business from an I.T. sector and software development perspective. We use the software we make, which allows us to improve the products we provide to our clients.

We are able to add custom, industry-specific elements that enhance the way we work as a company. We also fundamentally believe in healthy competition, which is why we want to pass the benefits of Servizio and SharePoint on to others in our sector.

Our systems can support your through the software lifecycle from project office tools to bug tracking, system testing and support calls through to finances, invoicing and HR. We are ready to help.

tel: 01903 885 900  email: enquiries@intouch-business.com

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