Bespoke Software Development
Creating Unique Solutions for Unique Businesses
- Unique Software for Unique BusinessesOne size software does not fit all and can leave frustrating gaps in functionality
- Bespoke ProcessesYou have your way of doing things and systems need to reflect that
- Plug GapsBespoke software helps to plug gaps in IT/systems architecture
- Maximise IT InvestmentsAvoid wholesale replacement of mainstream systems
Bespoke Software Development in Action: Tailored Solutions
Almost all our clients come to us because they are seeking something tailored to their specific needs. Whether as a result of us working with them on their corporate data strategy and identifying gaps for a new management information system, or because they have scoured the market and cannot find a solution that meets their brief 100%, they all have unique processes that require a unique solution.
From fund management solutions for major international organisations like Sightsavers and fatalities analysis software for the RNLI, to workforce management and a pay and personnel portal for Hall Hunter Partnership/ The Summer Berry Company, we have developed numerous solutions to answer very specific needs. Each of these examples are multi-million-pound companies with significant resources at their disposal and could, in theory, afford to enter the software market at any level in order to find an ‘off-the-shelf’ solution. But each were unable to find exactly what they needed and have instead turned to us to develop a bespoke solution that not only answered the full remit of their initial requirements but has, in every instance, allowed them to expand their brief and/or add on subsequent functionality as their business or demands have changed.
Software That Understands and Meets Your Specific Needs
Every business, NGO, charity or third sector organisation is unique. Whilst some may overlap or work in similar streams, the processes which drive the organisation, often supported by individual, private databases and spreadsheets, are the elements that make what you do, unique.
The enterprise software market has developed over decades to offer systems which meet the needs of the overwhelming majority. However, whether it is CRM, ERP, core financials, procure-to-pay (P2P) or any other mainstream software application, the issue they all have is they can never fulfil 100% of needs. These gaps are where those very bespoke, typically unsupported or controlled apps and spreadsheets pop up
Removing Risk and Reacting to Change
Unless specified correctly or designed, developed and maintained by appropriately skilled staff, bespoke processes, complex spreadsheets or ‘homespun’ apps can introduce unnecessary risk into the enterprise. Furthermore, their ability to respond to procedural or personnel change is limited and/or reliant on individuals. Having invested so much in your IT infrastructure, why risk undermining it?
Bespoke software development echoes, replicates and refines existing processes. It takes the thinking behind these private data islands and recreates it inside a recognised wrapper which, importantly, can be maintained, controlled and supported.
Analysis, Development and Support Under One Roof
At Intouch Business, we connect people with information. We’ve developed entire systems, single integrations, data analysis tools and even our own suite of third sector software applications – Progrant. Our highly experienced team offers the business analysis, development, support and maintenance skills required to create your bespoke solutions. By partnering with Intouch, you will also benefit from working with an organisation that can react to change and which has built a bank of reusable components, increasing the speed of deployment of new systems and benefitting from using tried and tested code.