Balanced Scorecard
Transparent, Data-Driven Dashboards for Strategic Impact
Track progress, meet donor expectations, and stay compliant - all in real time. Whether aligning with long-term goals or fulfilling contractual obligations, instant reporting is key to transparency, governance, and operational success.
- Internal and External AccessGive in-house teams and stakeholders real-time access to the insights that matter.
- Integrated Real Time ReportingBring key data together for faster, smarter decisions.
- Supports Governance and ComplianceMeet the reporting requirements of investors, donors and stakeholders
- Key Performance Indicators (KPI’s) and MetricsQuickly and easily observe and understand actual performance against Lag and Lead Indicators
- Flexible and TailoredEach scorecard/dashboard reflects your unique requirements
- Visualise Any MetricBudget, corporate objectives, projects, performance, progress, costs, milestones
Automated Dashboards
A Balanced Scorecard Dashboard provides stakeholders and donors with a transparent, data-driven overview of your organisation’s impact and performance. By presenting key metrics across multiple Perspectives, it ensures accountability and alignment with strategic goals. Interactive visual reports highlight progress, challenges, and opportunities, enabling informed decision-making and fostering trust and engagement. Donors can see how their contributions are making a measurable difference.
Track KPIs and High-level Objectives
Balanced Scorecard by Intouch Business delivers a highly flexible, tailored view of your KPIs and strategic objectives at a glance. By linking and aggregating data from multiple sources, it provides a clear, visual analysis of performance against targets – financial, operational, or strategic.
Transparency and Confidence for Donors and Partners
Making these insights visible to stakeholders with drill-down capabilities – enhances transparency and trust. This not only boosts confidence among investors but also showcases project performance, strengthening accountability and governance. By demonstrating impact clearly, organisations can increase credibility and secure future funding.
Balanced Scorecard in Action: Sightsavers
Sightsavers work with local, regional, national and international partners and governments to distribute treatments that help prevent disease, carry out eye operations, advocate for disability rights and improve health services to create sustainable development projects. The organisation is one of only nine charities ranked as ‘high performance’ by the UK’s Department for International Development (DFID), and are one of US evaluator GiveWell‘s top charities. Maintaining this high-profile status requires transparent reporting on the effective use of funds and progress of projects is a fundamental part of their operation.
Sightsavers utilise a Balanced Scorecard solution from Intouch to offer their stakeholders real time, drillable evaluation and monitoring of their fund and programme performance. Each stakeholder will have their own measure of success and will want to understand how their contributions are making an impact. The Balanced Scorecard enables both Sightsavers and its donors to monitor progress and performance of specific grants and projects based on tailored metrics which merge together Sightsavers own corporate and strategic objectives and the contractual obligations and success measures put forward by their donors.
The Intouch Difference
Our balanced scorecard is focused on meeting the needs of Third Sector organisations as a result of our specialist knowledge and experience. Initially developed in conjunction with a major NGO, todays balanced scorecard provides NGOs and international charities with a flexible, tailored and rapidly deployed corporate dashboard.
Having worked with a number of not-for-profit entities and their stakeholders, we have developed a proven solution which delivers the expected levels of reporting, clarity, visibility and transparency. As a consultancy and development partner, we have significant experience of setting up workflows across geographically diverse operations, integrating to leading financial management systems and responding to the demands of major investors and grant making bodies.