Case Study: Sightsavers – Balanced Scorecard
sightsavers Balanced Scorecard

The Client

Sightsavers are an international third sector organisation, who work tirelessly to prevent avoidable blindness and to support people with visual impairments in over thirty countries worldwide.


Their Challenge

As an international charity, monitoring performance of sectors against targets became a large administrative and managerial challenge.

Moreover, it was key for Sightsavers to have the most efficient possible organisation; helping the charity to prevent avoidable blindness and maximise donations to the cause.


Our Solution

We created the SIM card (strategy, implementation and monitoring) system; consisting of a strategy map and a scorecard. The strategy map breaks down long-term goals and aims down into tangible objectives across each part of the organisation.

We also created a publicly available dashboard, which shows the targets of the business, and how they are doing against meeting their targets.

From the data obtained within SIM card the system is able to create reports on the various sectors of the international charity.

The Benefits

Our SIM card system provides management with an overview of the performance of the charity, allowing them to see were to focus resources in the future. This leads to a better allocation of resources, key to an international charity.

Creating reports using SIM card has helped Sightsavers to make resource and time savings.

The easy to use dashboard provides a visual way for management to see if the charity is meeting its targets. In addition the transparency created by making this public helps to create confidence in donors to continue to donate.

This project has helped Sightsavers to become a more efficient, lean, and effective organisation.